Answer incoming emergency and routine assistance calls
Independently assess the need and urgency of requests and situations
Dispatch emergency response personnel including law enforcement, firefighters, and emergency medical professionals
Receive and accurately relay information, messages and requests for the communications center
Perform Emergency Medical Dispatch
Enter data into WESCOM and State computer databases
Operate radio and telecommunication systems including computer aided dispatching equipment (CAD), telephone device for the deaf (TDD/TTY), fax machines, and telephones
Maintain knowledge of current communication policies and procedures
Maintain knowledge of local, state and national dispatch standards
Participate in on-going training
Answer telephone requests for information
Perform emergency warning notifications
Perform clerical and general office functions
Provide court testimony as required
Monitor bank, business, and residential alarms
Operate LEADS system